Latest review first
I bought a pottery barn basic couch with slipcover approximately one year ago. I bought the couch specifically because I have a dog and wanted to be able to wash the cover. The first time I tried to wash the slipcover I followed the washing instructions online but...Read more
Company wrote 0 private or public responses to the review from Oct 08, 2009.
I ordered a personalized step stool and a Christmas Advent Calendar for my daughter from Pottery Barn Kids and they did not write out her name correctly. Furthermore, they indicated that there was nothing they could do because it was a personalized item. I indicated...Read more
Company wrote 0 private or public responses to the review from Oct 01, 2009.
I purchased a sofe from Pottery Barn in June of this year. It arrived in July with the wrong slip cover. I was told that the correct slip cover would arrive in about 3 weeks, that never happened. It is almost September and still no slip cover. I call the design studio...Read more
Company wrote 0 private or public responses to the review from Aug 29, 2008.
We purchased a whole set of Pottery Barn Chesapeake Collection "outdoor" furniture. I use quotes because the furniture is terrible and not suitable for outdoor use. We have it outdoors only from early June to mid-August and after three summers (ie., six...Read more
Company wrote 0 private or public responses to the review from Aug 19, 2008.
I shopped at pottery barn kids at valley fair (san jose California ) on 06/27/08. I purchased a couple of kids cups (4 of them) and also a toy (doctor bag). The sales girl is trying to give a very big bag and I said , do you have a smaller bag and she said "I...Read more
Company wrote 0 public responses to the review from Jun 28, 2008.
Pottery Barn Chesapeake is horrible!!!! The wood splits like tissue paper. do not buy! it does not last at all. it is described as teak, and it is hardly better than cardboard. don't waste your money. even the pottery barn guy admitted it, and then failed to stand...Read more
Company wrote 0 private or public responses to the review from May 29, 2008.
My wife and I registered for Pottery Barn Table settings, specifically the Sausalito set. After 4 months of hand washing, we are down two salad plates, two soup bowls, and one coffee mug. These dishes are ***, and when they chip, they soak up water fast. So if you were...Read more
Company wrote 0 public responses to the review from May 19, 2008.
We just received the one and only hand-knotted rug Pottery Barn sells, and advertised as New Zealand wool. However, the labels on the back of the rug clearly state it is made with Woolmark wool, a trademark for wool producers of Australia. The two are very different....Read more
Company wrote 0 public responses to the review from Apr 10, 2008.
I ordered a sofa from a Pottery Barn Store, to be delivered a month after my order. One month later, when they did not call me about my order, I tried to call them and I was told it was still on back order. I had to wait and call the design studio multiple times for...Read more
Company wrote 0 private or public responses to the review from Aug 06, 2007.
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