Pottery Barn - Bad customer service at Dubai mall
I am so disappointed with pottery ban's duvet cover sets I purchased recently.After one dry cleaning, the color changed from sandalwood to green.
Purchased a second duvet thinking perhaps it was the dry cleaners fault. The same thing happened again after using a different dry cleaner.
The staff and customer service department at Pottery ban, Dubai mall were not willing to assist me in exchanging the cover dispute having proof of payment and the cover being purchased one month ago. Now I am stuck with 2 duvet covers which does not match 6 pillow cases.
What a waste of my money which I've worked hard for.If I know, I would have purchased from IKEA, better quality and better customer service
More Review Details
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Poor customer service
- Monetary loss:
- Product or service
- Duvet Cover Set
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
Currently PissedConsumer.com is operating in read-only mode, users cannot make any changes to the information, publish comments or reviews.
You May Also Like
- "So I ordered the Hampton mirror tower vanity set that costs about $2,199+tax. I was really excited to receive because I am starting a cosmetic business. After 3 weeks, they..."
- "12/26 I ordered sheet set from Pottery Barn's online site using a gift card and CC. When the order was placed items showed in STOCK, but in the cart showed..."
- "I ordered a bed from Pottery Barn in April 2015, and it was delivered to my home in May 2015. While I was crawling around on the floor on June..."
- "Have been contacting Mobstub for over 2 months sending in pictures again and again. Have not received the correct pair of earrings ordered. Ordered 3 pairs of earrings, white gold..."
- "Bosch Washing Machine under Sears Maintenance Agreement - washer is likely 10 years old, the main bearing went out just after Thanksgiving (November) 2016 - unable to use washer until..."
- "I purchased a small canvas emergency pouch last November it was intended to hold personal items, medication, a torch and batteries things for an emergency. When it did not appear..."
- "What the *** man!!!! I ordered a jacket from aliexpress (EN TOP store) for my frnd as a b'dy gift end even paid double courier charge.... Cause I needed as soon..."
- "Good day. I'm a regular customer of LBC and last May 2015 I sent 2 boxes extra large size.I expect to deliver on or before 8 of July 2015 but..."
- "I sent a document with tracking number EE033906795AE and it has not been delivered. Please use the below address;Susan DelaneyProgram Coordinator International Foundation for Protection Officers P.O. Box 771329 Naples,..."