Update by user Jul 23
Pottery Barn contacted me and asked how I’d like to rectify the situation. Pottery Barn picked up the infested table, set up and replaced it with a brand new one. Excellent customer service!
Original review posted by user Jul 07
Our $2500 Pottery Barn Lorraine Dining Table has been infested with burrowing bugs since they set it up.
Attached is 3 pictures showing how 1) proud we were of our formal table 2) the wood dust the burrowing bugs leave behind on a weekly basis 3) a pic of the underneath of our table where the bugs entered from design holes but have kept burrowing into our table deeper. Majorly disappointed.
*Pottery Barn may contact us at Charwhitley1@gm-*/.com
Reason of review: Bad quality.
Monetary Loss: $2500.
Preferred solution: Let the company propose a solution.
Pottery Barn Pros: Actual product looked like it would be great.
Pottery Barn Cons: Bug infested, Damaged.