Contact Pottery Barn Customer Service
Pottery Barn Phone Numbers and Emails
(888) 779-5176United States
Pottery Barn Emails:
How to Contact?
Most Popular Number:
|Total calls: 674||Issues resolved: 33||Last call: Nov 28, 2023|
What Is the Pottery Barn Customer Service Phone Number?
If you need to contact Pottery Barn customer service, you have two dedicated customer service phone numbers to choose from 1-888-779-5176 and 1-800-891-8888. While the former is available 24/7, providing assistance around the clock, the latter operates from 10 AM to 8 PM, Monday to Sunday. By calling their customer service phone numbers, you can connect with their knowledgeable representatives who are ready to help you with any inquiries, concerns, or support you may require regarding Pottery Barn's products and services.
What Are the Pottery Barn Customer Support Working Hours?
Pottery Barn customer support is available from 10 AM to 8 PM, Monday through Sunday. During these hours, you can reach out to their customer service team for assistance. Additionally, Pottery Barn offers a 24/7 live automated chatbot for general inquiries.
However, if you require design advice or personalized customer service help, it is recommended to contact them during their operational hours, which are from 5 AM to 7 PM PST. By contacting Pottery Barn during these specified times, you can ensure that you receive the most relevant and timely support from their dedicated team.
How Do I Contact Pottery Barn Via Email Address?
The Pottery Barn customer service via email is available for you at firstname.lastname@example.org. You can detail your inquiries, share your questions, and also include necessary attachments to convey the issue you are facing clearly. This helps the Pottery Barn service team to find the most effective solution to your problem.
Once your email is sent, it will be reviewed by the Pottery Barn customer support team. You will then hear back from them with the necessary assistance. Email sending is mainly preferred by customers looking for a solution to a matter that is not urgent or by customers who prefer a written form of communication.
Pottery Barn Website:
Pottery Barn Help Center:
Corporate Office Address:
Other Info (opening hours):
3250 Van Ness Avenue
San Francisco, CA 94109
How Good is Pottery Barn's Customer Service?
they were helpful today ! not so much yesterday !
Very helpful once I was able to get through to speak to someone
Summary of Pottery Barn Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pottery Barn?
Shipping and Delivery Question:
- “Waiting for delivery of item (night stand)”
- “Missing item in my order”
Request for Information Question:
- “Need to speak with customer servmice”
- “Check on order”
- “Question about sale item”
Return/ Replace Question:
- “Furnitur return”
- “Return/exchange delivery”
Product/ Service Question:
- “Product info”
- “Order arrived damaged”
- “To see why my item hasn't showed up yet, only one product”
Payments and Charges Question:
- “Unknown charged”
- “Update payment information”
Activation/ Cancellation Question:
- “Cancel an order”
- “Cancel order”
- “Canceled order”
- “No refund”
- “To send back merchandise that you refunded me for”
- “Credit to account”
- “Credit on account”
- “Customer service”
- “Custer service job at home”
- “Gift card balance”
- “Credit card opening”
- “E-gift card not received”
- “Not sure if my order went through”
- “My order was incomplete”
- “Missing furniture getting the runaround getting angry”
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Pottery Barn was started in 1949 as a single store in Lower Manhattan. At the present time, the company's corporate office is based in New York, NY. Pottery Barn offers furniture, bedding, and babies bath accessories, rugs, pillows, CD, and the like. Almost all of Pottery Barn's products are exclusive to its catalogs, web site and stores. In January 1999, the company launched Pottery Barn Kids, a collection of furnishings for babies and kids that has Pottery Barn's comfortable and well-designed character as well as a whimsy of its own. PBteen is a collection of hip furniture and accessories designed just for teenagers.
Pottery Barn is ranked 382 out of 1953 in Furniture and Decor category
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