Pottery Barn - Failure to deliver
Awlful service! Ordered a 2 bed set with corner table.
First delv cancelled because damaged. On day 2nd delv was to deliver received a call saying THIS same part damaged. That's where it ended. We can't get anything from these people.
Rude delivery people at warehouse who now refuse to call back or do anything. Took our money and ran. Next step will be BBB and state attorneys office. Worst customer service we have ever received.
Beware of these people! A problem is understandable but these people do not care at all about taking care of the customer.
Never will buy from Pottery Barn again.
Monetary Loss: $1500.
Location: Ann Arbor, Michigan
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