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Value for money

We bought a bathroom sconce at PB (Mercer Double Sconce, chrome finish). After a couple of years it showed huge areas of rust and black as the chrome peeled off.

I waited a while before contacting Pottery Barns customer service but was still within what I would think is a reasonable time to expect a fitting costing over $100 to last. Customer Service noted that their return period is 30 days!! What??? Does this mean they expect the product to last no more than 30 days.

I could have bought similar sconce from lamps plus for a lot less, but I thought I was buying a quality product It's really ugly (see photo below). I see they are still selling this range of sconces online - so I caution anyone not to waste their money buying this.

Product or Service Mentioned: Pottery Barn Lamp.

Reason of review: Bad quality.

Monetary Loss: $159.

Preferred solution: I just want to warn others not to buy this. They offered $50 card..

I liked: Style - and how product looked when new.

I didn't like: Horrible quality and value.

  • Sconces
  • Potter Barn Quality
Company wrote 0 private or public responses to the review from Mar 11.
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