(5 of 589 reviews match)
Pottery Barn - Credit Card Review from Philadelphia, Pennsylvania
I just got the PB credit card. I tried to place an order online several times and also through Customer Care. I even contacted the issuing bank and no one can explain why my order is always being declined. Its a brand new card. The purchase is for half of the limit amount. My first purchase is for 15% off but I can't use it. After reading some of the reviews here, I think I'll just cancel the card...I wanted to order a bed but its not worth the hassle!
Company wrote 0 public responses to the review from Nov 06, 2016.
THIS IS THE WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH. A BRAND NEW SOFA WAS DELIVERED TO ME DAMAGED IN EARLY AUGUST. I HAVE CALLED AT LEAST 15 TIMES TO GET SATISFACTION THE LINE IS CONSTANTLY BUSY. AWOMAN CONTACTED ME LAST WEEK TO TELL ME ALL OF THIS WOULD BE...Read more
Company wrote 0 public responses to the review from Aug 29, 2016.
I ordered a bed and dresser from Pottery Barn that clearly stated a certain sale price. I called and spoke to 4 different customer service representatives throughout my wait time from March 29-June 14. Each time a customer service rep told me a different date that my...Read more
Company wrote 0 public responses to the review from Jun 14, 2016.
I wanted to be extremely clear as to why you should not buy a set of anything from pottery barn piece by piece over time. If you cant buy the set all at once there is an extremely high chance you will have incomplete sets because there is an extremely high chance...Read more
Company wrote 0 private or public responses to the review from Nov 05, 2009.
I am so Frustrated with Pottery Barns stocking problems! They constantly run out of stock on items and do not let you know if they will be restocking out of stock items, From what I was told by a customer service rep they order a certain amount of an item and when...Read more
Company wrote 0 private or public responses to the review from Nov 04, 2009.
Do you have something to say about Pottery Barn? What happened? What can we help you with?