Not resolved
0 comments

We ordered Townsend roll-arm 3-piece sectional sofa with Statesville Molasses leather on March 13 with a mid-June 3-month delivery. Then notified delivery was to be 7/4-18, then delayed to 7/17-19.

After that date passed without any word finally called and was told delivery was going to now be 8/29. Would have cancelled order but was told non-cancellable. Delivery was set for 8/29 so arranged to be home. The morning of 8/29 received call that sofa was not in the warehouse they thought it was in and delivery was rescheduled again for 9/14.

Now that sofa is here - HATE IT!

Leather is thick, stiff and slick. Cushions are rock-hard and so overfilled there is a 3" gap between the bottom of the front of the cushion and the sofa where you can see back up under the cushion.

Cushion is rock-hard - not at all comfortable. Not sure what I am going to do with this- probably have to get rid of it at garage sale and order sofa from RH

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like