
Pottery Barn Reviews and Complaints
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I am furious that there is nothing that can be done. My table is actually warping, and it's been outside max 3 months between late last summer, and this year, since naturally it ran late.
Horrible furniture, small wonder there is nowhere to review on their site. Customer Service is a joke.
How can you possibly have OUTDOOR furniture that can't withstand a few months outdoors??? We should start a class action suit against them!
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Verified Reviewer- Delivery window always late
Pottery Barn review in Du Quoin, Illinois: It's not what it used to be
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Verified Reviewer- Unresponsive customer service
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Verified ReviewerDo NOT buy from Pottery Barn
- Quality product
Pottery Barn review in Hartland, Wisconsin: Your website says it all, PISSED CONSUMER!
Update by user Oct 02
Customer service will never let me speak to a supervisor. They will only say that a supervisor will call me back within 12 hours. PB has said at least 6 times they will have a supervisor call me back - not a single time has a supervisor returned my call as promised.
Original review posted by user Oct 02
...- Replaced the sofa twice
- All three sofa are poor quality never return calls
Pottery Barn review: Manhattan Chair
- Terrible solutions
- Quality of product
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I agree no one should order from pottery barn ... there are too many other places now online that have beautiful stuff ... I’ve had problems too