New Reviewer

Understanding bill

They were very politely and were very knowledgeable and patient. I now understand my bill. I will continue to shop and order from Pottery barn.

User's recommendation: Love Pottery Barn.

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ID
#3173935 Review #3173935 is a subjective opinion of poster.
Location
Katy, Texas
Pros
  • Friendly employees
Cons
  • Orders take a long time
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Complaint about a chair

I had cancelled the chair I just ordered then this morning the email was gone and Im wondering if she really cancelled it. She gave me know number for the cancellation so how can I make sure the tyler rocking chair had been cancelled.
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ID
#2321935 Review #2321935 is a subjective opinion of poster.
Pros
  • Actual product looked like it would be great
  • Interior designer
Cons
  • Quality and customer service
Preferred solution
Cancel Tyler recliner. Which I did last night but the email they sent has vanished
New Reviewer

Wash - No Softner - 1 TBS of soap & 1/2 cup of White Vinegar in Bleach Container

Before washing my Pottery Barn faux fur blanket I extensively researched and decided to try it at home as others have reported issues with Dry Cleaners ruining their blankets. I have a front load Whirlpool washer and dryer and my blanket turned out as beautiful as the day I purchased it by doing the following: Handwash cycle (or delicate should work too) on Cold water with little to no water extraction – (after this cycle I ran the drain/spin cycle which removes the remaining water) Add only the smallest most sparing amount (1 tablespoon) Zum laundry soap and fill the Bleach container with White Vinegar AIR DRY ONLY for 60 minutes and let sit overnight Blanket turned out in the exact condition it was when purchased. I think key things here were littlest amount of soap, white vinegar, NO HEAT drying. Hope this information helps others.
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ID
#1710551 Review #1710551 is a subjective opinion of poster.
Pros
  • Quality product
Reason of review
Good quality
New Reviewer

Resolved: Nursery set for baby