Reviews and Complaints
720K CLAIMED LOSSES
809 TOTAL REVIEWS
220K PAGE VIEWS
14 ISSUES RESOLVED
Pottery Barn Reviews
They were very politely and were very knowledgeable and patient. I now understand my bill. I will continue to shop and order from Pottery barn.
User's recommendation: Love Pottery Barn.
- Friendly employees
- Orders take a long time
Let the company propose a solution
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Complaint about a chair
I had cancelled the chair I just ordered then this morning the email was gone and Im wondering if she really cancelled it. She gave me know number for the cancellation so how can I make sure the tyler rocking chair had been cancelled.
- Actual product looked like it would be great
- Interior designer
- Quality and customer service
Cancel Tyler recliner. Which I did last night but the email they sent has vanished
Wash - No Softner - 1 TBS of soap & 1/2 cup of White Vinegar in Bleach Container
Before washing my Pottery Barn faux fur blanket I extensively researched and decided to try it at home as others have reported issues with Dry Cleaners ruining their blankets. I have a front load Whirlpool washer and dryer and my blanket turned out as beautiful as the day I purchased it by doing the following: Handwash cycle (or delicate should work too) on Cold water with little to no water extraction – (after this cycle I ran the drain/spin cycle which removes the remaining water) Add only the smallest most sparing amount (1 tablespoon) Zum laundry soap and fill the Bleach container with White Vinegar AIR DRY ONLY for 60 minutes and let sit overnight Blanket turned out in the exact condition it was when purchased. I think key things here were littlest amount of soap, white vinegar, NO HEAT drying. Hope this information helps others.
- Quality product
Reason of review