130 views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

I returned two items to Pottery Barn where they issued the UPS call tag and it was confirmed as received at their DOCK. This was over a month ago, and even after countless calls, emails, and letters, I have not received the credit amount.

I don't have the product, and I am left having to pay for it as it's on my Pottery Barn Credit Card and they won't do a dispute of the charges. That, to me, is a thief. They won't even speak to me now and say that there's a letter in the mail to me. That was awhile ago too.

I am not sure how to sue them or file complaints with any agency, but action should be taken.

Reason of review: Poor customer service.

Monetary Loss: $357.

Preferred solution: Full refund.

Pottery Barn Cons: Return process.

Location: Fort Lauderdale, Florida

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Pottery Barn Reviews

  1. 240 reviews
  2. 123 reviews
  3. 57 reviews
  4. 18 reviews
  5. 10 reviews
Pottery Barn reviews